During the life of a surgical case, information passes through the hands of many staff members. In a typical workflow, information moves between the surgeons, clinical assistants, surgical coordinators, insurance and billing personnel, and management. SurgiMate ESRM has been designed to address every staff members' needs.
Benefits
- View surgical calendar from any location - in the office or remotely
- Synchronize surgical calendar with Outlook or PDA
- Access information and reports instantly instead of waiting for staff to collate information
- Instantly review patients’ full surgical history
- Use ESRM's MD Easy Post to post a surgery immediately to a coordinator instead of passing on a form or relying on staff to followup
- ESRM's "Quick Entry" enables surgeons to choose procedures and have all other relevant fields populate automatically
- Eliminate the paper trail
- Eliminate manual tasks involved in coordinating and scheduling surgeries: Hundreds of wasted hours are spent by rewriting the same information by hand. For every surgical case, Patient Name, Surgeon Name, Procedure Name, CPT Codes, Equipment List and Precert Number are entered into many different forms and letters
- Re-generate forms instantly after a change (Presently, coordinators manually reproduce every form and update multiple schedules with every modification)
- Export surgical schedules to calendars such as Microsoft Outlook instantaneously
- Share information with other coordinators – significant when team members are away
- Communicate specific messages to other departments (billing, pre-certifications management, surgeons)
- Track outstanding items with a customized checklist
- Information is retained after surgery is completed and does not require constant physical movement from one area of the office to another
- Increased control over coding, ensuring increased standardization throughout the office
- Complete and accessible view into all activities pertaining to surgical workflow
- Access to performance reports that Practice Management solutions do not provide such as:
- How many pending patients are there for a specific surgeon?
- How many cancellations did we have in a particular period?
- How many patients are without pre-certification for surgeries scheduled in the next 7 days?
- Automatic alerts regarding patient follow-up facilitate effective organization and efficiency
- Electronic lists readily available and accessible in place of waiting on paper from other departments
- Ability to run searches and sorts at the click of a button, including:
- Searches for all patients who need pre-certification
- Ability to sort all pre-certification patients by insurance company, which enables efficient followup
