One of the core values that we believe strongly in at SurgiMate is to ensure that our customers receive exceptional service. This means that your staff have fast and reliable service, less disruption and no frustration.

• Tremendous time saving and rescue from repetitive form filling and re-entry in different software solutions
• Re-generate forms instantly
• Export surgical schedules to calendars such as Microsoft Outlook
• Ability to share information with other coordinators, especially significant when team members are on vacation or sick
• Automatically communicate specific messages to other departments (billing, pre-certifications, management, surgeons)
• Each surgical instance has a its own checklist that is part of the surgical booking and can be shared with other team members
• Information is retained after surgery is completed and does not require constant physical movement from one part of the office to another.

• Ability to use an input screen for posting surgeries quickly and efficiently with all relevant drop downs and selections
• Ability to view surgical calendar from any location in the office or remotely
• Ability to access information without dependence on support staff
• Access to performance reports at the click of a button instead of having to wait on personnel
• Ability to review surgical information years after the surgery has been completed
• Just-in-time electronic posting of a surgery to a coordinator rather than needing to wait until the end of the day when forms are transferred.

• Increased control over coding, ensuring increased standardization throughout the office
• Full and accessible view into all activities pertaining to surgical activities
• Access to performance reports that Practice Management solutions do not provide such as:
o How many pending patients are there for a specific surgeon?
o How many cancellations did we have in a particular period?
o How many patients are without pre-certification for surgeries scheduled in the coming days and why?

• Ability to access surgical information automatically, after being alerted that something needs to be taken care of
• Independence from other departments including not having to rely on other departments in order to receive information
• Availability of electronic lists instead of waiting to receive stacks of paper from other departments
• Ability to run searches and sorts which are time consuming when dealing with paper.
o Includes searches for all patients who need pre-certification;
o Ability to call for pre-certifications to insurance companies together as you can sort them.