2016: Surgimate’s Year in Review
Surgimate staff | January 9, 2017

2016 was a fantastic year for Surgimate. We welcomed 235 surgeons in 17 different states. We also exhibited at multiple conferences across the country. Here are our some of the biggest surgical practices who chose Surgimate in 2016 to help them run more efficient, transparent practices. 

 

 

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Our year in review:

 

We started 2016 by welcoming Tennessee Orthopaedic Clinics (TOC) in January. TOC has 26 surgeons with 11 locations across Tennessee. “With Surgimate, we’re going to streamline the process and ensure nothing falls through the cracks,” said Tina Snodderly, COO.

 

In February, Connecticut Orthopaedic Specialists (COS), chose to use Surgimate after joining forces with The Orthopaedic Group – who have been Surgimate clients for several years. COS will automate their forms and implement electronic tracking. COS are the premier orthopaedic group in Connecticut, serving 20 locations across the state.

 

We kicked off March by exhibiting at AAOS in Orlando, showcasing SurgiApp. We showed orthopaedic surgeons how they can view their surgery schedule wherever they are and easily communicate information with their back-office staff.

 

AAOS - American Academy of Orthopaedic Surgeons

(From left) Sari Nossbaum and Justin Rockman from Surgimate

AAOS - American Academy of Orthopaedic Surgeons

(From left) Justin Rockman with Dr. Pope from Augusta Orthopedic & Sports Medicine Specialists


 

SurgiApp adds functionality for surgeons to share post-op info on the fly

 

The conference coincided with a new release of SurgiApp, with features that enable surgeons to confirm whether the surgery was completed as scheduled, and also attach any add-on codes performed. The information is updated in real-time at the practice, and the insurance and billing departments can begin the claims process immediately. The new version of SurgiApp also lets surgeons add consults on the fly, and communicate the information to their scheduler. And another popular addition, surgeons can now view MRI/X-ray images from the patient’s record, and add personal appointments to their calendar.

 

Dr John Kagan, from Fort Myers in Florida, bought Surgimate after seeing SurgiApp in action at the conference. We then signed two more practices later in March, including Sierra Nevada Eye Center – who were looking for a better digital calendar and a way to track authorizations and cancellations.

 

The spring kicked off with a bang, when OA Centers for Orthopaedics, a division of Spectrum Medical Group, joined the Surgimate family in April. The group was looking to create a holistic end-to-end process for scheduling surgery. After thoroughly researching other options in the industry, they decided Surgimate was the best fit. OA is our first client in Maine.

 

In May, Danbury Eye Physicians and Surgeons, a premier ophthalmic group in Connecticut, came on board. “Our goal is to make our surgical schedulers much more efficient. To make them feel that they are in control of their scheduling and that the paperwork is not in control of them,” said Fiona Lange, Business Office Manager.

 

June brought the AAOE Annual Conference in San Francisco, where we made our mark – literally – with our bright colored Converse high-tops. Taking a refreshing approach, we ditched our classic demo stations and decided to focus on talking to Administrators about the scheduling challenges they face on an everyday basis.

 

Surgimate team

Surgimate team (from left): Graham Hesselberg, Sari Nossbaum, Rebbeca Brygel and Ren Yocum

 

June also brought on Spectrum Medical of Danville, VA who first found out about Surgimate after seeing it in action at Greensboro Orthopaedics – a longstanding client in North Carolina. “The surgeons will have access to patient information without having to send somebody to find a paper copy,” said Cindi Arnn, scheduling manager at Spectrum Medical.

 

Wagner Macula & Retina Center, a two surgeon group in the Hampton Roads region of Virginia, also joined Surgimate in June. Wagner Macula are part a growing group of Athena users to join Surgimate. They plan to implement electronic tracking and use the Surgimate dashboard to run reports on cancellations and other insurance related information.


Dashboard adds funcionality to run reports with PQRI Insurance information

 

The dashboard is another area that our developers have been focusing on this year. Many of our clients use the dashboard to ensure all items are completed before surgery, and to track cancellations and follow-ups. This year, we souped up our dashboard to enable users to run reports on PQRI insurance information. Users can tag patients that are eligible for PQRI, track their progress, and then pull up a report of all the patients in this status. The report can easily be exported and shared with other departments.


 

In July, Biltmore Ear Nose & Throat joined – our first practice in Arizona. Biltmore chose Surgimate so they could implement electronic tracking and streamline all their calendars and paperwork.

 

In August, we hit the northern California region when Mission Peak Orthopaedic Medical Group’s six surgeons came on board. This practice was looking to standardize their surgical scheduling process and proactively follow-up with patients.

 

We kicked off the fall by exhibiting at the Association of Otolaryngology Administrators (AOA)’s Annual Meeting in Chicago, IL in September. We caught up with some existing clients, including Jeff Baird from Willamette ENT who shared the challenges ENT practices are facing including ASCs receiving lower reimbursement rates than hospitals. We were also excited to catch up with our partners, Audigy Medical Group.

 

In September, The Illinois Bone & Joint Institute (IBJI), one of the largest orthopedic practices in the US – with 100+ surgeons and rheumatologists, and 22 locations throughout Chicago – joined the Surgimate family. Rebecca Brygel, CEO of Surgimate says, “IBJI is the largest group Surgimate has signed to date. This is a testament to how far we have come, and the direction we are heading in.”

 

The Orthopaedic Physicians & Surgeons, PC in New Jersey and Acuity Eye Care in Connecticut also joined us in Surgimate. Both of these groups use Greenway and will interface with Surgimate to automate their scheduling.

 

October brought us to Greenwich, CT for the SRS User Summit. Our hand sanitizer key chains were a huge hit and we were excited to see everyone attaching them to their bags.

 

MK Orthopaedics,Surgery & Rehabilitation and The Lancaster Orthopedic Group joined in November to automate their paperwork and track follow-ups electronically. Then in mid-November we exhibited at our last conference of the year – the Georgia Association of Orthopaedic Executives Annual conference, which took place at a charming resort amid the vineyards of Chateau Elan Winery & Resort.

 

Surgimate booth at the GAOE

 

Onto the home stretch… we finished the year with six practices joining in December. First up was Carondelet Orthopaedic Surgeons, (now known as APEX Orthopedics & Sports Medicine), our first client in Kansas. The group look forward to having a centralized location to store all of their surgery-related information, that anyone can access from any location.

 

Shortly thereafter, OrthoTennessee joined the Surgimate team. With their main office in Knoxville, and 50+ orthopedic surgeons working across the area, OrthoTennesee are one of the leading surgical practices in the Southeast. The practice will implement a cohesive workflow across all of their locations. With a seamless flow of information between NextgGen and Surgimate, the group also plan to ditch their paper calendars and use Surgimate’s surgery calendar and app. 

 

Next to join was Advanced Orthopedics and Sports Medicine Institute (AOSMI), who will use Surgimate to complement their eClinicalWorks setup. This was closely followed by Mississippi Brain & Spine, PLLC – the first neurosurgery group to join Surgimate.

 

Just before the end of the year, The Marietta Eye Clinic, a 14 surgeon practices in the northern Atlanta suburbs, joined Surgimate. This group use NextGen and will now use Surgimate to remove all manual form filling and implement electronic tracking so nothing falls through the cracks.


New ASC functionality added to Calendar

 

Marietta Eye Clinic are also excited to share the Surgimate calendar with their ASC staff. This year we added functionality to our calendar that enables users to add room #s to a surgical case. This way, Surgimate can be shared across different office locations – including the ASC – and everyone stays on the same (electronic) page.


And that’s a wrap. What a fantastic and productive year it was for Surgimate. We would like to thank all of our new and existing clients for their support in 2016, and we look forward to an even more successful year in 2017.

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