Gastonia, NC – Carolina Orthopaedic & Sports Medicine Center (COSMC) have chosen Surgimate to manage their surgical scheduling workflow. COSMC have five board-certified, fellowship-trained surgeons that are the leading orthopaedic experts in Gaston County. They offer exceptional care for bone, joint, and muscle injuries and conditions.
COSMC’s surgical scheduling staff runs the back office in a cohesive and organized manner, including an effective way to track surgeries and cross check information to avoid errors. However, a Workflow Analysis at COSMC found that an excessive number of applications were used to carry out these tasks. They were also using a number of workarounds within the applications to get the jobs completed. These other applications were simply not designed to carry out the niche tasks involved in the surgical scheduling process. As a result, the COSMC schedulers were spending almost 45 minutes on redundant tasks for each surgery they scheduled.
Carolina Orthopaedic & Surgimate team up
With Surgimate, COSMC will be able to manage all scheduling tasks in one application, exclusively designed to manage surgical workflow. COSMC will drastically reduce the time it takes to schedule surgeries, and be able to spend more time speaking with patients.
Learn more about COSMC here