Surgimate’s COVID-19 response: Surgimate is committed to supporting its clients’ needs through providing a cloud-based platform that supports remote scheduling. Surgimate also added new functionality to prioritize the backlog of surgeries & expedite the rescheduling process.

The Orthopedic Institute of New Jersey goes live with Surgimate to improve organizational efficiency
Surgimate staff | May 16, 2016

The Orthopedic Institute of New Jersey (TOINJ) has 11 surgeons and nine office locations across New Jersey including Roxbury, Newton, Hackettstown, Sparta, Cedar Knolls, and Washington; and one in Milford, PA. When they were struggling with their scheduling workflow, TOINJ searched for a solution to help improve organizational efficiency. “Our goal is to deliver high quality care, and be as efficient as we can be,” said Aaron Orchard, Systems Manager. “But our internal processes did not allow us to achieve this.”


“Our scheduling workflow was very time consuming and required lots of manual intervention from our staff,” continued Orchard, “and we had no definitive way to track clearances.”


TOINJ chose Surgimate in order to go paperless, and to have a unified workflow for scheduling surgeries across their offices. Surgimate’s electronic checklist will empower staff to track clearances and ensure nothing falls through the cracks. All of their staff will be able to access surgical information and the surgical calendar from any of their ten locations.


“Our goal is to serve our patients better, and be ahead of the curve with the hospitals we work with. We want to be the ones providing them with all the information they need from the get-go.”


In 2015, TOINJ added three new surgeons and expanded into new office locations. They plan to continue growing in 2016, bringing on two new surgeons in the fall. “Surgimate will enable our practice to expand, without needing to add more scheduling staff,” concluded Orchard.


TOINJ will go live with Surgimate in June of 2016. Learn more about TOINJ here.

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