Spectrum Medical of Danville, VA is a multi-specialty medical practice that has been dedicated to serving the Community for over 60 years.
As a high volume practice of seven surgeons and four locations, Spectrum Medical’s primary challenge is the paper trail associated with scheduling surgeries. Scheduling Manager Cindi Arnn notes that in an effort to reduce the manual labor involved in the paperwork, the organization decided to upgrade their practice management system. The staff visited Greensboro Orthopedics to learn more about their PM system. It was there that they learned about Surgimate. Cindi was excited to have found a solution that would simplify their paper trail and increase efficiency throughout the practice.
Though the practice is growing and expanding to multiple locations, a good old paper appointment book is still used to schedule all of Spectrum Medical’s surgeries. This calendar book is only available in one location, making it extraordinarily difficult for the surgeons to access their schedules. Furthermore, Cindi says that the doctors’ schedules are recorded in an online calendar and then manually re-entered in the appointment book – a tedious and superfluous process.
The inefficiencies do not end there. Forms are filled out by hand and then faxed to the hospitals. These forms lack standardization and an average of two hours is spent filling them out and processing information in order to schedule each surgery.
Cindi and her staff are enthusiastic to start working with Surgimate and are looking forward to automating their scheduling process. “All of our forms are handwritten, and sometimes we find ourselves guessing what the doctor has written and hope that we get it right. This will reduce our chances of clerical errors – something we are very excited about,” Cindi says.
Cindi is also eager for SurgiApp to go live. “The surgeons will have access to patient information without having to send somebody to find a paper copy.” She further notes the convenience of having all of “their [doctors’] personal appointments and work appointments available in the calendar.” This will enable Spectrum Medical to run more smoothly, increasing efficiency, and decreasing overtime.
Spectrum Medical will go live with Surgimate in the beginning of 2017.
To learn more about Spectrum Medical, click here.