HAGERSTOWN, MD – AUGUST 17, 2009 – Surgimate, the market leader in surgical management solutions, has reported that The Center for Joint Surgery & Sports Medicine has experienced drastic improvement in their workflow after implementing Surgimate in August 2008.
“It was always very difficult to keep track of things,” explains Paulette Laing, Practice Manager for The Center for Joint Surgery & Sports Medicine, “We would lose paperwork and couldn’t find certain forms when we needed them.”
Added to that, only a couple of people at the practice were familiar with the booking process, which made it difficult for anyone else to cover for them. “Now, with Surgimate, all of our forms are in one central location that is accessible to anyone in our practice,” says Laing, “It’s also so easy to use which means anyone can make bookings.”
“Surgimate streamlined their entire practice,” explains Rebecca Brygel of Surgimate, “It has automated all of their processes and thereby alleviated the menial work.” The workflow at The Center for Joint Surgery & Sports Medicine has been completely transformed, allowing the surgical schedulers to save time on bookings, and focus more on customer care.
“If a patient calls, or someone from one of the surgery centers calls to ask for a piece of information, all I have to do is click a button and I can pull up the file in seconds!” exclaims Laing, “Everything is instantaneous and so easily obtainable. It’s all right there!”
For the surgeons at the practice, Surgimate has proven to be very beneficial as well. “The surgeons are able to post seamlessly,” adds Brygel, “All this information is then automatically synchronized with the coordinators, facilitating an improved workflow.”
“Surgimate has undoubtedly enhanced our workflow,” says Laing, “It has made surgery scheduling easy and efficient! We are all so happy with Surgimate!”
About The Center for Joint Surgery & Sports Medicine
Based in Hagerstown, Maryland, The Center for Joint Surgery & Sports Medicine specialize in Total Joint Replacements of the shoulder, knee, and hip. With a full team of surgeons and physical therapists, the Center guides patients through the entire process of injury management, ensuring a complete recovery. For more information, visit www.hipknee.com.
Surgimate is the market leader in surgical management solutions. Developed to cater to the unique needs of surgical practices, Surgimate has been streamlining surgical practices in the United States for over 10 years. Established orthopaedic groups like The Center for Joint Surgery & Sports Medicine choose Surgimate because its software helps increase productivity, and manage their processes more efficiently and effectively.
For more information, visit www.Surgimate.com, e-mail info@Surgimate.com, or call (212) 923-5225