SURGEONS GET SURGICAL UPDATES VIA MOBILE
CASE STUDY: RTR UROLOGY
Lisa L. Senese
Head Surgical Scheduler
"Working with Surgimate has
been a pleasure. Everything
I’d hoped to accomplish
through Surgimate has been
achieved and more!"
"I am able to load surgery details in seconds with customized templates - including all the surgeons’ preferences for orders, codes and equipment."
Improved patient follow-up & scheduling
Patient details entered in seconds with templates
Shared surgical calendar for all MDs
Let staff quickly identify status of any surgery
Eliminated manual paperwork
SELF SERVICE PORTAL
RTR had one surgical scheduler in place to coordinate surgeries for three busy surgeons at two different facilities. Each day, she typed the schedule into Outlook and completed all the paperwork by hand. It was a struggle to keep up with the workload, and difficult for anyone else to cover for her. So when RTR added a fourth surgeon to the practice, and another new location for surgery, they decided to overhaul their surgical workflow.
RTR chose Surgimate to automate all of their paperwork and manage the surgical schedule electronically, inside one centralized calendar. Now, their surgeons receive instant updates to their phones using Surgimate App - keeping them in the loop with block time and any scheduling changes. The scheduler selects customized templates to enter surgery details, including CPT and diagnosis codes, making it easy for other staff members to fill in for her when she is out of the office.
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