Dr. Edward Herrman
90% OF SURGERIES SCHEDULED BEFORE PATIENTS LEAVE OFFICE
Surgical Scheduling Supervisor
"Surgimate lets us schedule surgeries so much faster. We are now able to focus on providing the best care to our patients.."
"With Surgimate App, I can access my schedule wherever I am and stay in the loop with all last minute changes."
CASE STUDY: UROLOGY PARTNERS
Added one new surgeon without adding more staff
Enabled billing staff to see updates in real-time
Connected surgeons to their schedules via Surgimate App
Eliminated manual paperwork
Introduced electronic tracking for authorizations and clearances
SELF SERVICE PORTAL
Urology Partners used a manual process to schedule surgeries and were unable to keep up with the volume of patients coming through their office. Staff called patients to schedule their surgeries after their visit, but were not always able to catch them and secure the booking. Forms were then completed by hand and mailed to the patients. Due to backlogs, the scheduling process was often delayed, which also delayed the insurance staff from starting the authorization process.
In 2014, Urology Partners automated their entire scheduling process with Surgimate. Now they are
able to schedule surgeries before patients leave the office and generate the paperwork immediately. The insurance department can instantly view newly scheduled surgeries, and start the benefits and authorization process right away
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