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Dr. Edward Herrman

Surgeon

90% OF SURGERIES SCHEDULED BEFORE PATIENTS LEAVE OFFICE

Brittany Bennett

Surgical Scheduling Supervisor

"Surgimate lets us schedule  surgeries so much faster. We are now able to focus on providing the best care to our patients.."

"With Surgimate App, I can access  my schedule wherever I am and stay in the loop with all last minute changes."

CASE STUDY: UROLOGY PARTNERS

HIGHLIGHTS

Added one new surgeon without adding more staff

Enabled billing staff to see updates in real-time

Connected surgeons to their schedules via Surgimate App

Eliminated manual paperwork

Introduced electronic tracking for authorizations and clearances

SELF SERVICE PORTAL

Bradenton, FL

8 surgeons

Meridian

Intergy (Greenway)

CHALLENGES

SOLUTION

Urology Partners used a manual process to schedule surgeries and were unable to keep up with the volume of patients coming through their office. Staff called patients to schedule their surgeries after their visit, but were not always able to catch them and secure the booking. Forms were then completed by hand and mailed to the patients. Due to backlogs, the scheduling process was often delayed, which also delayed the insurance staff from starting the authorization process.

In 2014, Urology Partners automated their entire scheduling process with Surgimate. Now they are

able to schedule surgeries before patients leave the office and generate the paperwork immediately. The insurance department can instantly view newly scheduled surgeries, and start the benefits and authorization process right away

Send us your details so one of our solution consultants can contact you to set up a 15-min call, where you can:

  • Tell us about your practice and workflow challenges
  • Learn how Surgimate can help your practice
  • Ask any questions you may have about our solution

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