The Centers for Advanced Orthopaedics Standardized Surgical Coordination Across 28 Divisions

One of the largest independent orthopedic groups in the US chose Surgimate as its enterprise surgical coordination platform.

Summary

The Centers for Advanced Orthopaedics (CAO), a 160-physician orthopedic group with 60 locations, needed a single platform to standardize scheduling and coordination across 28 divisions. After years of success in several divisions, CAO selected Surgimate as its enterprise solution to create a unified workflow, standardized data, and improved revenue cycle performance.

The Challenge

CAO had grown into one of the largest independent orthopedic providers in the country, but each division followed its own approach to scheduling and tracking surgeries.

• Inconsistent processes and data from site to site
• Limited visibility into surgical performance at the enterprise level
• Difficulty managing cancellations and reschedules, especially during COVID-19
• Fragmented workflows that could not scale with continued growth

CAO needed a single, proven platform that could align its divisions without sacrificing efficiency.

The Solution

CAO selected Surgimate as its standard surgical coordination platform across 28 divisions in Maryland, Virginia, and Washington, D.C.

• A unified, cloud-based workflow supports scheduling, forms, and tracking
• Coordinators, surgeons, insurance, and billing teams work from one system
• Surgeons confirm codes directly from the OR, improving revenue cycle performance
• Leadership gains standardized data to support enterprise-level decision making

Nine CAO divisions had already used Surgimate successfully for many years, giving the organization confidence to expand the platform across the full network.

What the Team Says

“Our continued growth required a platform that would help us scale our surgical services organization. The Surgimate platform has proven its ability to deliver efficiency and standardized data sets to CAO. We are excited to roll it out across the organization.”

Richard Robinson, Chief Operating Officer

“Surgimate has given me the ability to confirm codes from the OR, improving our revenue cycle management and significantly streamlining my workload.”

Dr. Nicholas Grosso, President and Orthopaedic Surgeon

Outcomes

• Consistent workflows and standardized data across 28 divisions
• More predictable revenue cycle performance through clean, timely CPT code capture
• A single system for scheduling and coordination instead of fragmented tools
• A scalable foundation for continued growth in surgical volume and locations

Key Results

• Unified surgical coordination platform across 28 divisions
• Standardized workflows and data sets across a large orthopedic network
• Improved revenue cycle performance through streamlined CPT code entry
• Stronger visibility into surgical business performance

Practice Snapshot

• Organization: The Centers for Advanced Orthopaedics
• Specialty: Orthopedics
• Physicians: 160+
• Divisions: 28