31 Aug Surgical Coordinator Performance: What Practice Leaders Should Measure
[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space height="24px"][vc_column_text css=""]By Tori Reimels, Sr. Director of Customer Experience Practice leaders should measure surgical coordinator performance by the reliability of the operating process, not by task volume alone. Useful measures include case readiness, unresolved-exception age, ownership, coverage, workflow...