13 Nov Peninsula Orthopaedic Associates
Success story · Orthopedics · Salisbury, Maryland · Exscribe / Athena
Connecting athenahealth with a centralized surgical workflow
Peninsula Orthopaedic Associates
Peninsula Orthopaedic Associates (POA) has used Surgimate since 2016. At the time of this case study, the practice coordinated surgery for 11 surgeons across five facilities.
The challenge
POA used five unsynchronized systems to coordinate surgery. Each case took almost four hours to schedule and coordinate, with more complex procedures taking longer. Staff and surgeons struggled to share and access case information.
The approach
POA configured Surgimate around a centralized scheduling process. Managers assign work, monitor productivity and track readiness. Customized forms, a shared calendar and electronic pre-surgery tracking support the workflow. The case study describes an athenahealth API connection, including surgical appointments sent back to athenahealth.
What changed
- Consolidated from five scheduling systems to two.
- Introduced electronic tracking for authorizations and clearances.
- Reduced manual-entry errors and improved transparency across teams.
- Connected with QGenda and Outlook to share surgical schedules.
Integration details reflect POA’s configuration at the time of the case study.
Practice details and outcomes reflect the customer case study. Results vary by practice size, product usage and other factors.
