CASE STUDY: CONNECTICUT ORTHOPAEDIC SPECIALISTS

CASE STUDY: CONNECTICUT ORTHOPAEDIC SPECIALISTS

SURGEONS CAN ACCESS THEIR SCHEDULES 24*7

I can access my schedule wherever I am. I know exactly what I have coming up – the timing, facility and the equipment.

Richard Zell, MD
Orthopaedic surgeon

We are extremely happy with Surgimate. It has changed the way we do everything. We are more efficient, and our patient care has improved significantly.

Wendie Hames
Clinical Operations Manager

HIGHLIGHTS

  • Improved patient follow-up & scheduling
  • Shared surgical calendar for all MDs
  • Let staff quickly identify status of any surgery
  • Eliminated manual paperwork
  • Patient details entered in seconds with templates

30 Surgeons

Greenway

Greenway

CHALLENGES

Paperwork was a major bottleneck in the surgical scheduling workflow at Connecticut Orthopaedic Specialists (COS). Completing forms by hand was an inefficient and error-prone process, and rescheduling surgeries was very time consuming. Tracking was also done manually, and things would often get missed because they were lying in a pile of paper on someone’s desk.

 

solution

In 2011, COS  installed Surgimate and completely transformed their scheduling workflow. All paperwork is now generated automatically, tracking has been streamlined, and all the calendars in the practice are synchronized in real-time. Staff use the dashboard to quickly determine where each case stands and highlight what needs to be completed prior to the surgery. With thorough tracking in place, there are fewer cancellations and a higher volume of surgeries being scheduled.

 

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW






     
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