AUTOMATING SURGERY CARE COORDINATION END-TO-END WITH SURGIMATE

Arizona, Michigan, Florida, Pennsylvania, Nevada

170 Surgeons

11 Facilities

athenahealth

athenahealth

highlights

Surgimate has automated every step of the scheduling process. All patient needs are addressed within minutes of speaking with the patient. The level of care coordination is now unsurpassed, and all data around the surgery is stored in one location.

Jen Purslow | Executive Vice President Revenue Cycle & Patient Access

CHALLENGES

HOPCo, an expanding national practice with locations in Arizona, Michigan & Florida was looking for the right vendor to automate its surgery scheduling process. They had a well-functioning workflow, but it wasn’t as efficient or measurable as HOPCo desired.

A solution for aggregating and analyzing surgical scheduling data was an organizational priority. As the practice began to grow, HOPCo needed a scalable solution that would also help manage the surgical scheduling workflow and time management.

Compiling data for reports took so long. HOPCo seized the opportunity to improve tracking the lifespan of an order and to automate communication with surgical equipment vendors.