Privacy Policy
Last Updated December 2023
1. An overview of data protection
General
The following gives a simple overview of what happens to your personal information when you visit the website of SurgiMate Ltd. and Surgimate, LLC, located at Emek Refaim 43a Jerusalem, Israel and 2424 Broadway, Suite 124, New York, NY 10024, and a description of the types of personal data we collect and how we use it. Personal information is any data with which you could be personally identified, such as your name, email, and telephone number or the information included in your CV. Detailed information on the subject of data protection can be found in our privacy policy found below. You have no legal obligation to provide us with personal data, but if you do not provide us with certain information, we may not be able to provide you with the associated services.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form or if you apply for a position with us via our website.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as IP address, data about your mobile device, computer, the browser and operating system you are using or when you accessed the page, screen resolution, page views, clicks recorded sessions, and geo-location. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site, as well as for purposes such as marketing. Some information is used to respond to your questions or to your application for a position with our company. For more details, see below.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected and in some cases deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. Your legal rights may be subject to the law applicable to your country of residence. You may also, of course, file a complaint with the competent regulatory authorities. For any questions please contact us at marketing@surgimate.com
2. Security
Data protection
We take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
3. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.
How We Use Cookies.
While the specific names and types of cookies we use may change from time to time, they generally fall into one of the categories listed below.
Cookie Type Function
- Necessary: These cookies allow the site to work correctly. They enable your access to the site, move around, and access different services, features, and tools. These cookies cannot be disabled.
Preferences:
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- Preferences: These cookies remember your settings, preferences, and other choices you make (like placing an item in a shopping cart) in order to help personalize and streamline your experience.
Statistics:
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- Statistics: These cookies collect analytical information to help us understand how you use our site, for example whether you have viewed messages, clicked on links, and how long you spent on each page. This helps us improve our site to better suit your needs.
Marketing:
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- Marketing: These cookies help advertisers show you ads. When we place advertising cookies, they help us track the efficiency of our advertising campaigns. Advertising cookies may track your browsing habits and activity when visiting our site and those of third parties and help us serve ads that are relevant and meaningful to you and your interests.
Third Party Cookies.
In addition to our first-party cookies, we might use certain third party cookies.
Contact form
Should you send us questions via the contact form or request a demonstration, we will collect the data entered on the form, including the contact details you provide, we collect any data you provide, such as your name, company, email, and the content of your message. If you apply for a position, we will collect the data provided, including the data in your CV.
How We Use this Data:
To respond to your message, schedule a demonstration and to answer your question and any follow-up questions, as well as to respond to your applications for a position with us. We do not share this information without your permission, except as described in this Privacy Policy. We might use it in order to provide you with informational newsletters about our products and services; and provide you with promotional materials we think may be of interest to you.
We may send you email or other messages about us or our products and services as well as messages about products and services of selected third parties. By using the site, you affirmatively consent to receive such commercial messages. As a registered member, you can remove your personal information from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at marketing@surgimate.com You will also be given the opportunity to unsubscribe from commercial messages in any such message that we send. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages, relating either to your account or to your transactions on the site, without offering you the opportunity to opt out of receiving them unless you cancel your account.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Visitors to Our Social Media Pages
When you engage with our social media outlets, such as when you post on our pages, like or share our posts, answer surveys, or similar activities, we collect the personal data you provide, such as the content of your post and the information available to us through your profile or account. The social media companies we use may also provide us with aggregate and analytical information about activity relating to us.
How we use this data:
We may use this information to engage with you or respond to your posts and comments and to analyze the effectiveness of our social media efforts and to improve how we manage them, and for marketing purposes.
4. How We Use Information
We will not share your personal information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order or as otherwise expressly set forth herein. We may use personal information and other information internally – for example, to provide you with our site and/or services, to help diagnose problems with our servers, and to make our products more useful for you and for our other customers. For this purpose, members of Sales/Marketing/CSM/Support teams may have access to the data, including personal data, as part of their role in our company.
In addition, we may share your personal information with:
5. Third Party Sites and Services
In addition, the site may link to or using web sites or services belonging to third parties. We have no control over third-party sites or services, and all use of third-party sites or services is at your own risk. We cannot accept responsibility for the privacy policies of any such sites. We are not responsible for content available by means of such sites or services. We do not endorse any products or offered by third parties and we urge our users to exercise caution in using third-party sites or services.
6. International Transfers
Some of our service providers and affiliates are located in countries other than your own. When we transfer your personal data internationally, we will do so safely and securely and in accordance with applicable law. We may share your information with our affiliates, which may be located outside your country of residence. We may use subcontractors that are located in countries other than your own, and send them information we receive. For example, we may send your information to any countries outside your jurisdiction and/or outside the United States. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.
7. Change of Ownership.
If we are looking to sell our company, liquidate assets, or merge with another, we may share your personal data with other interested parties as part of negotiations toward that transaction and thereafter, including to countries outside of your jurisdiction. In such case, or where we do sell our company, your personal data shall continue to be subject to the provisions of this Privacy Policy.
8. Law Enforcement Related Disclosure.
We may share your personal data with government agencies or other relevant parties, such as a law office or independent auditor: (i) if we believe that such disclosure is appropriate to protect our rights, property or safety (including the enforcement of this Privacy Policy) or those of a third party; (ii) if required by law or court order; or (iii) as is necessary to comply with any legal and/or regulatory obligations, such as audit requirements.
9. Children
We do not knowingly collect personal data from children under the age of sixteen (16). In the event that you become aware that an individual under the age of sixteen (16) has without parental permission, please advise us immediately.
10. Changes to the Privacy Notice
We may update this Privacy Notice from time to time to keep it up to date with legal requirements and the way we operate our business. We will place any updates on this webpage. Please come back to this page every now and then to make sure you are familiar with the latest version.
For any questions regarding this Privacy Policy, please contact us at: support@surgimate.com