CASE STUDY: THE CENTER FOR ADVANCED ORTHOPEDICS PARKWAY DIVISION

90% OF PATIENTS COMPLETE SURGICAL BOOKING BEFORE LEAVING THE OFFICE

HIGHLIGHTS

"Surgimate is an integral part of our practice. We could not manage without it."

Added 1 high-volume surgeon without increasing scheduling staff

Dr. Ralph Salvagno

Surgeon

Slashed wait time for patients ready to schedule surgery after seeing the MD

"Surgimate is a true asset to the Physicians and mid-levels in our practice and we are very pleased with its functionality."

Freed up schedulers’ time to focus more on patient care

Enabled other staff to cover for the scheduler when she is absent

Kim Hose

Practice Administrator

Facilitated MDs to communicate seamlessly with scheduling staff

5 surgeons

Modernizing Medicine

Hagerstown, MD

SELF SERVICE PORTAL

CHALLENGE

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

CAO struggled to keep track of pre-surgery paperwork and clearances as everything was stored in paper files and scattered throughout the office. They had no way to access information when patients or hospitals called to verify details. It was also difficult for schedulers to cover for one another since the booking process was complicated and the information and files needed were stored in multiple locations.

Send us your details so one of our solution consultants can contact you to set up a 15-min call, where you can:

Tell us about your practice and workflow challenges
Learn how Surgimate can help your practice
Ask any questions you may have about our solution

SOLUTION

In 2008, CAO implemented Surgimate to streamline communications, eliminate all manual paperwork and designate one single location for all surgical information to be stored and easily accessible to anyone in the practice.

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