CASE STUDY: THE CENTER FOR ADVANCED ORTHOPEDICS PARKWAY DIVISION
90% OF PATIENTS
COMPLETE SURGICAL BOOKING BEFORE LEAVING THE OFFICE
"Surgimate is an integral part of our practice. We could not manage without it."
Added 1 high-volume surgeon without increasing scheduling staff
Dr. Ralph Salvagno
Slashed wait time for patients ready to schedule surgery after seeing the MD
"Surgimate is a true asset to the
Physicians and mid-levels in our practice and we are very pleased with its functionality."
Freed up schedulers’ time to focus more on patient care
Enabled other staff to cover for the scheduler when she is absent
Facilitated MDs to communicate seamlessly with scheduling staff
SELF SERVICE PORTAL
TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW
CAO struggled to keep track of pre-surgery paperwork and clearances as everything was stored
in paper files and scattered throughout the office. They had no way to access information when patients or hospitals called to verify details. It was also difficult for schedulers to cover for one another since the booking process was complicated and the information and files needed were stored in multiple locations.
Send us your details so one of our solution consultants can contact you to set up a 15-min call, where you can:
Tell us about your practice and workflow challenges
Learn how Surgimate can help your practice
Ask any questions you may have about our solution
In 2008, CAO implemented Surgimate to streamline communications, eliminate all manual
paperwork and designate one single location for all surgical information to be stored and easily accessible to anyone in the practice.