Dr. Ralph Salvagno
90% OF PATIENTS COMPLETE SURGICAL BOOKING BEFORE LEAVING THE OFFICE
Added 1 high-volume surgeon without increasing scheduling staff
Slashed wait time for patients ready to schedule surgery after seeing the MD
Freed up schedulers’ time to focus more on patient care
Enabled other staff to cover for the scheduler when she is absent
Facilitated MDs to communicate seamlessly with scheduling staff
"Surgimate is a true asset to the Physicians and mid-levels in our practice and we are very pleased with its functionality."
CASE STUDY: THE CENTER FOR JOINT SURGERY & SPORTS MEDICINE
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CJS struggled to keep track of pre-surgery paperwork and clearances as everything was stored in paper files and scattered throughout the office. They had no way to access information when patients or hospitals called to verify details. It was also difficult for schedulers to cover for one another since the booking process was complicated and the information and files needed were stored in multiple locations.
In 2008, CJS implemented Surgimate to streamline communications, eliminate all manual paperwork and designate one single location for all surgical information to be stored and easily accessible to anyone in the practice.
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