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John Henry, MD

Orthopaedic Surgeon

ONE CALENDAR SHARED BETWEEN THE PRACTICE & ASC

Chastity Radcliff

EMR Quality Care Manager

"Surgimate App lets me see my upcoming schedule so I know where I need to be, and when. I can confirm that the right codes and equipment have been ordered, and ensure my block time is maximized."

"Surgimate enables us to process a much higher volume of surgeries. After we installed in 2015, we were able to process an additional 400 surgeries that year. It has become an indispensable tool for our practice."

CASE STUDY: FIRST SETTLEMENT ORTHOPAEDICS

HIGHLIGHTS

Introduced electronic tracking for authorizations and clearances

Enabled codes to be verified before the surgery is processed

Empowered staff to quickly identify the status of any surgery

Gave surgeons 24*7 access to their schedules

Eliminated all handwritten paperwork

SELF SERVICE PORTAL

Marietta, OH

9 surgeons

Greenway

Greenway

CHALLENGES

SOLUTION

The team at First Settlement Orthopaedics (FSO) struggled with a manual scheduling process that involved updating multiple calendars and paperwork. The ASC (owned by the same group) were not always in the loop with scheduling, so the surgeons were often double-booked. And since tracking for surgeries was completed by hand, the hospital would regularly call the scheduling staff to ask for the precert status of surgeries scheduled the next day. As a result, many items were not completed in time, and cancellations ensued.

Surgimate streamlined the entire process, ensuring each step of the scheduling workflow is automated and tracked. Any staff member can now access information about a surgery from any location - including the ASC, who share the surgical calendar with the practice. FSO use the surgery status feature to quickly and easily identify where each case stands and know what needs to be completed for the surgery. With more thorough tracking in place, there are fewer cancellations and a higher volume of surgeries being scheduled.

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  • Tell us about your practice and workflow challenges
  • Learn how Surgimate can help your practice
  • Ask any questions you may have about our solution

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