Close

RESCHEDULING OR CHANGES TAKES SECONDS

Melanie Geyer

Clinical services manager

Manual paperwork and calendars are a thing of the past. Our scheduling department has drastically improved. We are more efficient and organized.

Richard Zell, MD

Judy Bedard

Head surgical scheduler

CASE STUDY: ORTHOPAEDIC PARTNERS

HIGHLIGHTS

Let staff quickly identify status of any surgery

Enabled staff to easily cover for each other

Eliminated manual paperwork

One shared surgical calendar for all surgeons

Improved patient follow-up and rescheduling

Surgimate has cut our scheduling time dramatically. The templates enable me to load surgery details in seconds.

Wendie Hames

SELF SERVICE PORTAL

North Franklin, CT

13 surgeons

Allscripts

GE Centricity

CHALLENGES

SOLUTION

All the schedulers at OP shared one paper calendar, which led to bottlenecks when many surgeries needed to be booked at the same time. There was a choice of over 100 forms for the schedulers to complete by hand for any given surgery. The team used an accordion folder to store their bookings - making it difficult to track where cases stood in the precert process and leading to many orders being lost.

In 2014, Surgimate streamlined the entire scheduling process, ensuring each step of the workflow is automated and tracked. Schedulers use templates to load surgery details in seconds, and the electronic calendar is updated in real-time and shared across the practice so that staff members can schedule multiple patients simultaneously. With a unified process in place, staff can easily able to step in for one another and know exactly where each booking stands and what needs to be completed.

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

  • Tell us about your workflow challenges
  • Hear how Surgimate can help
  • Ask us anything you want

Free consultancy  ⧫  No commitment

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

© 2018 Surgimate | All Rights Reserved.