MAs and schedulers use one collaborative calendar
GREW SURGICAL VOLUME BY 24%
Eliminated 31% of surgical workflow steps
Improved patient follow-up and decreased cancellations
Dr. Mark W. Galland
Practice Administrator & CFO
"Surgimate gives me real-time business data which allows me to determine whether our surgical volume is up or down at any time."
The practice is reaching business goals
"Surgimate enabled our practice to increase efficiency and schedule surgeries faster."
Surgeons access their calendars on SurgiApp
CASE STUDY: ORTHOPAEDIC SPECIALISTS OF NORTH CAROLINA
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TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW
At Orthopaedic Specialists of North Carolina (OSNC), MAs set surgery dates with their patients and faxed over large batches of worksheets to the scheduling department the next day. Schedulers then entered information manually into the PM system and continued a paper-intensive scheduling process. Although the OSNC team had developed a satisfactory workflow, the result was inefficient scheduling, wasted block-time, and avoidable cancellations.
In 2014, OSNC implemented Surgimate to connect managers, schedulers, surgeons, insurance, and billing in a collaborative surgical workflow.
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