In 2014, OrthoNC implemented Surgimate to improve efficiency and reduce cancellations. After upgrading to the Surgimate Practice cloud system in 2018, OrthoNC gained even greater versatility with scheduling surgeries. Staff can now work anytime, anywhere as long as they have an internet connection. The
athenahealth API also provides a more streamlined integration, including bringing over the surgical order. Through Surgimate’s tracking features, task management has improved and all staff share one collaborative workflow. Since staff spend less time on manual work, schedulers now meet face-to-face with patients and are able to guide them through the process.