INTEGRATION WITH ATHENAHEALTH KEY TO WORKFLOW SUCCESS

Surgimate has powerful tracking functionality that enables us to better manage and oversee the productivity of our scheduling team, and ensure all items are in place prior to surgery. We moved from a decentralized process to a centralized process and it would not have been possible without the success of Surgimate. We now have full transparency of our entire surgery scheduling workflow.

Kemuel Carey

Chief Operating Officer

CASE STUDY: PENINSULA ORTHOPEDIC ASSOCIATES

HIGHLIGHTS

Consolidated from using 5 systems to schedule surgery down to 2

Integrated with QGenda to share surgery schedule

Implemented a centralized scheduling process

Implemented electronic tracking for authorizations and clearances

Drastically reduced errors due to system integration

Integrated with athenahealth API for seamless transfer of data

SELF SERVICE PORTAL

Salisbury, MD

11 surgeons

Exscribe

athenahealth

CHALLENGES

SOLUTION

Peninsula Orthopaedic Associates (POA) had a decentralized, manual scheduling process. Each case took almost four hours to schedule and coordinate, and even longer for more complex procedures. This was largely due to the fact that staff were using five different systems to manage surgeries, and these systems were not synchronized or integrated. There was no easy way for staff to share information about each surgery or for surgeons to access the information they needed about each case.

POA implemented a centralized scheduling process with Surgimate, configuring the system to work within the needs of their workflow. Surgimate is now their destination platform for coordinating surgeries and managers can assign tasks to the appropriate staff and teams, track productivity, and ensure all items are in place prior to surgery. Surgimate has drastically increased efficiency by generating customized forms automatically, syncing one electronic calendar across the practice for all surgeons, and automating presurgery tracking. Using an API with athenahealth, data is seamlessly shared with Surgimate, including surgical appointments being pushed from Surgimate back into athenahealth. Surgimate has not only drastically reduced the time it takes to schedule surgeries, but also significantly reduced errors from manual data entry. And now that all information about surgeries is stored in one location, there is full transparency between departments, surgeons and management. 


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