Added 3 new surgical facilities

Terry Leidner

CEO

Instead of paying an additional salary, our two schedulers use Surgimate to manage the whole surgical workload, even after employing two new surgeons.

Gave surgeons mobile access to schedules

Since our high-volume practice implemented Surgimate, we have only praise for their support teams. Their service is exceptional.

Stephanie Harbeson

Project Manager – EMR

ADDED 2 SURGEONS WITHOUT HIRING EXTRA STAFF

CASE STUDY: RIDGEWOOD ORTHOPEDIC GROUP

Eliminated manual paperwork

HIGHLIGHTS

Reduced booking time by 50%

Added 2 surgeons without hiring extra staff

Greenway

Ridgewood, NJ

Greenway

SELF SERVICE PORTAL

9 surgeons

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

Tell us about your workflow challenges
Hear how Surgimate can help
Ask us anything you want

SOLUTION

CHALLENGES

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

Ridgewood Orthopedics had more than 80 forms that needed to be filled by hand, plus 16 different versions of a patient letter. Manual paperwork was time-consuming and error-prone, and rescheduling surgeries a nightmare. ROG had to hire extra staff to deal with authorizations and precerts because the schedulers simply couldn't keep up.

In 2012, ROG decided to automate their workflow with Surgimate, and generate all forms electronically. The 16 patient letters were consolidated into two standardized versions generated with custom patient data. With surgery scheduling time reduced, ROG no longer needs to hire extra staff as the schedulers can now handle authorizations on their own.

Free consultancy ⧫ No commitment