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Connected surgeons to their schedules via SurgiApp

Reduced booking time by more than 50%

Terry Leidner

CEO

"Instead of allocating funds for an additional salary, our two schedulers use Surgimate to effortlessly manage all elements of the surgical workload, even after employing two new surgeons."

Added 3 new surgical facilities

ADDED 2 SURGEONS WITHOUT HIRING EXTRA STAFF

"Since our high-volume practice implemented Surgimate, we have only praise for their support teams. Our experience with Surgimate continues to be very positive and their service is exceptional."

Added 2 new surgeons without hiring extra staff

Stephanie Harbeson

Project Manager – EMR

Eliminated all manual paperwork

CASE STUDY: RIDGEWOOD ORTHOPEDIC GROUP

HIGHLIGHTS

Ridgewood, NJ

7 surgeons

SELF SERVICE PORTAL

Greenway

Greenway

Send us your details so one of our solution consultants can contact you to set up a 15-min call, where you can:

  • Tell us about your practice and workflow challenges
  • Learn how Surgimate can help your practice
  • Ask any questions you may have about our solution

SOLUTION

CHALLENGES

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

Ridgewood Orthopedics (ROG) had more than 80 forms that needed to be filled by hand, plus 16 different versions of a patient letter.. Completing the paperwork manually was time-consuming and error-prone, and rescheduling surgeries was a nightmare. The practice had to hire additional staff to deal with authorizations and pre-certification because the schedulers could not keep up with their work.

In 2012, ROG chose Surgimate to automate their workflow, and generate all paperwork electronically. The 16 different patient letters were consolidated into two standardized letters that are generated with custom patient data. Since the time to schedule a surgery was drastically reduced, the extra staff are no longer needed because the schedulers can now manage the insurance authorizations on their own.

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