CASE STUDY: RIDGEWOOD ORTHOPEDIC GROUP

ADDED 2 SURGEONS WITHOUT HIRING EXTRA STAFF

HIGHLIGHTS

Instead of paying an additional salary, our two schedulers use Surgimate to manage the whole surgical workload, even after employing two new surgeons.

Reduced booking time by 50%

Added 3 new surgical facilities

Eliminated manual paperwork

Gave surgeons mobile access to schedules

Added 2 surgeons without hiring extra staff

Terry Leidner

CEO

Since our high-volume practice implemented Surgimate, we have only praise for their support teams. Their service is exceptional.

Stephanie Harbeson

Project Manager – EMR

Ridgewood, NJ

Greenway

Greenway

9 surgeons

SELF SERVICE PORTAL

CHALLENGES

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

Ridgewood Orthopedics had more than 80 forms that needed to be filled by hand, plus 16 different versions of a patient letter. Manual paperwork was time-consuming and error-prone, and rescheduling surgeries a nightmare. ROG had to hire extra staff to deal with authorizations and precerts because the schedulers simply couldn't keep up.

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

  • Tell us about your workflow challenges
  • Hear how Surgimate can help
  • Ask us anything you want

SOLUTION

In 2012, ROG decided to automate their workflow with Surgimate, and generate all forms electronically. The 16 patient letters were consolidated into two standardized versions generated with custom patient data. With surgery scheduling time reduced, ROG no longer needs to hire extra staff as the schedulers can now handle authorizations on their own.

Free consultancy   ⧫   No commitment

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