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ADDED 2 SURGEONS WITHOUT HIRING EXTRA STAFF

Terry Leidner

CEO

Instead of paying an additional salary, our two schedulers use Surgimate to manage the whole surgical workload, even after employing two new surgeons.

Since our high-volume practice implemented Surgimate, we have only praise for their support teams. Their service is exceptional.

Stephanie Harbeson

Project Manager – EMR

CASE STUDY: RIDGEWOOD ORTHOPEDIC GROUP

HIGHLIGHTS

Reduced booking time by 50%

Added 2 surgeons without hiring extra staff

Added 3 new surgical facilities

Eliminated manual paperwork

Gave surgeons mobile access to schedules

SELF SERVICE PORTAL

Ridgewood, NJ

9 surgeons

Greenway

Greenway

CHALLENGES

SOLUTION

Ridgewood Orthopedics had more than 80 forms that needed to be filled by hand, plus 16 different versions of a patient letter. Manual paperwork was time-consuming and error-prone, and rescheduling surgeries a nightmare. ROG had to hire extra staff to deal with authorizations and precerts because the schedulers simply couldn't keep up.

In 2012, ROG decided to automate their workflow with Surgimate, and generate all forms electronically. The 16 patient letters were consolidated into two standardized versions generated with custom patient data. With surgery scheduling time reduced, ROG no longer needs to hire extra staff as the schedulers can now handle authorizations on their own.

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

  • Tell us about your workflow challenges
  • Hear how Surgimate can help
  • Ask us anything you want

Free consultancy   ⧫   No commitment

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