CASE STUDY: CONNECTICUT ORTHOPAEDIC SPECIALISTS

SURGEONS CAN ACCESS THEIR SCHEDULES 24*7

Richard Zell, MD

I can access my schedule wherever

I am. I know exactly what I have coming up - the timing, facility and
the equipment.

HIGHLIGHTS

Improved patient follow-up & scheduling

Richard Zell, MD

Orthopaedic surgeon

Shared surgical calendar for all MDs

We are extremely happy with Surgimate.

It has changed the way we do everything. We are more efficient, and our patient

care has improved significantly.

Let staff quickly identify status of any surgery

Wendie Hames

Eliminated manual paperwork

Patient details entered in seconds with templates

Wendie Hames

Clinical Operations Manager

New Haven, CT

Greenway

Greenway

30 surgeons

SELF SERVICE PORTAL

CHALLENGES

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

Paperwork was a major bottleneck in the surgical scheduling workflow at Connecticut Orthopaedic Specialists (COS). Completing forms by hand was an inefficient and error-prone process, and rescheduling surgeries was very time consuming. Tracking was also done manually, and things would often get missed because they were lying in a pile of paper on someone’s desk.

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

  • Tell us about your workflow challenges
  • Hear how Surgimate can help
  • Ask us anything you want

SOLUTION

In 2011, COS  installed Surgimate and completely transformed their scheduling workflow. All paperwork is now generated automatically, tracking has been streamlined, and all the calendars in the practice are synchronized in real-time. Staff use the dashboard to quickly determine where each case stands and highlight what needs to be completed prior to the surgery. With thorough tracking in place, there are fewer cancellations and a higher volume of surgeries being scheduled.

Free consultancy   ⧫   No commitment

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