SURGEONS CAN ACCESS THEIR SCHEDULES 24*7
Richard Zell, MD
I can access my schedule wherever
I am. I know exactly what I have coming up - the timing, facility and
Clinical operations manager
CASE STUDY: THE ORTHOPEDIC GROUP
Improved patient follow-up & scheduling
Patient details entered in seconds with templates
Shared surgical calendar for all MDs
Let staff quickly identify status of any surgery
Eliminated manual paperwork
We are extremely happy with Surgimate.
It has changed the way we do everything. We are more efficient, and our patient
care has improved significantly.
SELF SERVICE PORTAL
New Haven, CT
Paperwork was a major bottleneck in the surgical scheduling workflow at The Orthopaedic Group (TOG). Completing forms by hand was an inefficient and error-prone process, and rescheduling surgeries was very time consuming. Tracking was also done manually, and things would often get missed because they were lying in a pile of paper on someone’s desk.
In 2011, TOG installed Surgimate and completely transformed their scheduling workflow. All paperwork is now generated automatically, tracking has been streamlined, and all the calendars in the practice are synchronized in real-time. Staff use the dashboard to quickly determine where each case stands and highlight what needs to be completed prior to the surgery. With thorough tracking in place, there are fewer cancellations and a higher volume of surgeries being scheduled.
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