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SURGEONS CAN ACCESS THEIR SCHEDULES 24*7

Richard Zell, MD

Orthopaedic surgeon

I can access my schedule wherever

I am. I know exactly what I have coming up - the timing, facility and
the equipment.

Richard Zell, MD

Wendie Hames

Clinical operations manager

CASE STUDY: THE ORTHOPEDIC GROUP

HIGHLIGHTS

Improved patient follow-up & scheduling

Patient details entered in seconds with templates

Shared surgical calendar for all MDs

Let staff quickly identify status of any surgery

Eliminated manual paperwork

We are extremely happy with Surgimate.

It has changed the way we do everything. We are more efficient, and our patient

care has improved significantly.

Wendie Hames

SELF SERVICE PORTAL

New Haven, CT

7 surgeons

Greenway

Greenway

CHALLENGES

SOLUTION

Paperwork was a major bottleneck in the surgical scheduling workflow at The Orthopaedic Group (TOG). Completing forms by hand was an inefficient and error-prone process, and rescheduling surgeries was very time consuming. Tracking was also done manually, and things would often get missed because they were lying in a pile of paper on someone’s desk.

In 2011, TOG installed Surgimate and completely transformed their scheduling workflow. All paperwork is now generated automatically, tracking has been streamlined, and all the calendars in the practice are synchronized in real-time. Staff use the dashboard to quickly determine where each case stands and highlight what needs to be completed prior to the surgery. With thorough tracking in place, there are fewer cancellations and a higher volume of surgeries being scheduled.

Send us your details and a Surgimate solution consultant will contact you to set up a 15-min call, where you can:

  • Tell us about your workflow challenges
  • Hear how Surgimate can help
  • Ask us anything you want

Free consultancy   ⧫   No commitment

TAKE THE FIRST STEP TO IMPROVE YOUR WORKFLOW

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