The COVID-19 crisis is not behind us, but it seems the first (and hopefully only) wave of infections is waning in certain areas of the U.S. and in some parts of the world. So it’s no surprise there’s a push...
No one knows when a pandemic will be over. Early predictions for COVID-19 ranged from the hopeful (one-to-two months) to the unimaginable (12-18 months, or longer). The truth is, no one knows when a pandemic will end or what the...
Hospitals are by-design places of healing. Unfortunately, they can also be places of harm. As high-traffic thoroughfares full of sick and vulnerable people, hospitals are basically a petri dish in the spread of infections. With a virus as virulent as...
While it feels like we are starring in a Hollywood horror movie (you know the one), there’s no getting away from the fact that — for the moment at least — there is a new “normal.” And in this new...
There’s a reason surgical practice mergers are popping up just as fast as cyber-security companies. Merging medical practices — surgical or otherwise — can save money, improve buying power to negotiate better deals with insurance companies and block time, and...
As we close out 2019, it’s time for our take on what might happen in the surgical practice space in the coming year. There’s likely to be fewer but bigger practices, the software will become better integrated, and hospitals might...
Why is it vital to learn how to write a customized patient letter before surgery? Patients embark on their surgical journey as soon as they walk through the doors of your office. Every step of the process is important –...
Patients are making more empowered choices than ever before. As surgery becomes a more transparent industry, patients are largely looking for certain traits in their surgeons and support staff. This article explores what patients are looking for in a surgeon...
When someone requires surgery, most of the time they want to get it over and done with as soon as possible. And it’s not just the patient who doesn’t want to wait around. Surgeons are also keen to get each...
It’s no secret that patient satisfaction and service in the healthcare industry have long lagged behind many other sectors. Fortunately, the industry is beginning to wake up and, at long last, is paying more attention to personalized patient care. But...