Patient care and communication

Hard Conversations: What Is the Best Approach to Handling Patient Cancellations

Hard Conversations: What Is the Best Approach to Handling Patient Cancellations

In the hustle and bustle of modern life, the unexpected can throw a wrench into even the most carefully laid plans — including scheduled surgery procedures. Work conflicts, family emergencies, or just a bad day can lead patients to no-shows....

December 22, 2023

Your Ultimate Guide to Surgery Cancellation Policies

Blog For Practice Administrators For Surgeons For Surgical Coordinators Patient care and communication

Your Ultimate Guide to Surgery Cancellation Policies

Cue the dramatic music and imagine the scene: A bustling surgical practice filled with anticipation, a cast of skilled professionals, and patients ready to take center stage. But just like in any epic movie, there’s a plot twist waiting to...

December 8, 2023

Blog Patient care and communication

Hospital Packing List

Believe it or not, many patients booked for surgery have no idea what to bring to the hospital on the day of surgery. No kidding. After all the consultations, bookings, tests, approvals, authorizations, patient letters, and phone calls — on...

September 8, 2023

How to Handle Patient Reluctance to Scheduling Surgeries

For Surgical Coordinators Patient care and communication Surgery scheduling

How to Handle Patient Reluctance to Scheduling Surgeries

Did you know that surgeries account for almost 40% of a practice’s revenue? Despite this, the percentage of patients who come through the door and who actually require surgery is relatively small. That’s because surgery is often a last-resort treatment....

May 25, 2022

Improving Patient Care with Surgimate Practice

Blog For Practice Administrators Patient care and communication Surgimate news Top tips for surgical practices

Improving Patient Care with Surgimate Practice

Whether it’s for an elective cosmetic procedure or a lifesaving complex surgery, going under the knife is stressful and scary for a patient. Fortunately, there are small things that practice can do to alleviate those feelings of stress and make...

March 13, 2022

How Our Clients Benefited From Using Surgimate Practice During the COVID-19 Pandemic

For Practice Administrators For Surgeons For Surgical Coordinators Patient care and communication Surgimate news

How Our Clients Benefited From Using Surgimate Practice During the COVID-19 Pandemic

The COVID-19 pandemic wreaked all kinds of havoc on almost every aspect of our lives. In a period of tremendous uncertainty and ongoing lockdowns and quarantines, many surgical practices were suddenly forced to postpone or cancel surgeries. Patients fearing the...

April 21, 2021

How the COVID-19 Pandemic has Opened up New Horizons for the Elderly

Blog Patient care and communication Trends and technology

How the COVID-19 Pandemic has Opened up New Horizons for the Elderly

The COVID-19 pandemic has forced people all over the world to adapt to a new reality. From homeschooling to working from home to celebrating milestones remotely, technology has made difficult situations more bearable. Despite all these good reasons to adopt new...

February 22, 2021

Patient care and communication

The Cost of Pausing Elective Surgery

When the Covid-19 pandemic hit the U.S. by force in March, elective surgery was paused while doctors and hospitals fought on the frontlines of the battle against coronavirus. While there were hopes that the coronavirus crisis could pass swiftly, six...

September 1, 2020

Healthcare Terms and Their Origins: Making Sense of Doctor Speak

Blog Patient care and communication

Healthcare Terms and Their Origins: Making Sense of Doctor Speak

Doctors have a language all of their own that’s basically Greek to most non-medical folk. Given that the Greeks founded modern medicine — cue the Hippocratic Oath — it’s no surprise that many common medical words actually originate from Greek....

July 30, 2020

How to Encourage Patients to Have Surgery During COVID-19

Blog For Surgical Coordinators Patient care and communication

How to Encourage Patients to Have Surgery During COVID-19

As many states across the country have opened up, and the “new normal” becomes just “normal,” the number of elective surgeries taking place remains lower than the average pre-COVID-19. Despite assumptions that patients would be banging down the doors to...

July 15, 2020

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Category: Patient care and communication

Hard Conversations: What Is the Best Approach to Handling Patient Cancellations

Your Ultimate Guide to Surgery Cancellation Policies

Hospital Packing List

How to Handle Patient Reluctance to Scheduling Surgeries

Improving Patient Care with Surgimate Practice

How Our Clients Benefited From Using Surgimate Practice During the COVID-19 Pandemic

How the COVID-19 Pandemic has Opened up New Horizons for the Elderly

The Cost of Pausing Elective Surgery

Healthcare Terms and Their Origins: Making Sense of Doctor Speak

How to Encourage Patients to Have Surgery During COVID-19

Ranking Essential Surgical Coordination Features for Building a Robust Surgical Coordination Workflow

Top 4 Ways to Appreciate Your Surgical Coordinators

Surgimate Wrapped: 2023 By the Numbers

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